Bizkloud is a web-enabled software product platform that allows users to leverage the cloud to run their businesses from anywhere, anytime and using any device. While many clients subscribe to the standard version of this SaaS (Software as a Service) product, we also customize it to fit the unique workflow processes and needs of many of our customers while also making it available for onsite implementations.
Core Bizkloud products include communication suite (cloud telephony with email, SMS, chat, etc.), integrated call center CRM Suite (CRM modules for sales acquisition, customer service, support, ticket management workflow and sales collaboration), ISP CRM (CRM and workflow modules for running a small to medium sized ISP operation with customer service, tech support and billing functionalities) as well as Healthcare CRM (Doctors Practice Management Modules including Patient Management, Appointment and Visit Management, Electronic Medical Records, Inventory and Billing Management) .
Software modules for end to end contact center management like PBX, ACD, IVR, CRM, WFM, HRMS, etc. are also available. Our most popular industry specific standard packages include ISP CRM suite, SME office management suite, Healthcare CRM suite, and Contact Center Suite. Read More