ISP CRM Services | Cloud Telephony CRM | Sales CRM

Products

Customer Management

Bizkloud is a complete end to end contact center CRM suite and includes all modules typically required to run an entire contact center operation. Typical modules include cloud telephony, sales CRM, collaboration, customer service, customer support with knowledge management and ticket management, etc.

Healthcare Management

Bizkloud Healthcare Management is an end to end practice management software for doctors, clinics, hospitals and other healthcare centers to manage their patient workflow. Healthcare providers can create and track appointments, manage doctor’s schedules, manage patient visit (consultation) workflow including treatment documentation, diagnostic reports review, prescriptions, billing and invoicing.

Human Resource Management

This is a comprehensive HRMS for managing the end to end Employee Lifecycle from recruitment sourcing, hiring, on boarding, training, attendance and leave management, performance management, payroll and employee data management. It is also used by our clients as a Human Resource Management.

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About us

Bizkloud is a web-enabled software product platform that allows users to leverage the cloud to run their businesses from anywhere, anytime and using any device. While many clients subscribe to the standard version of this SaaS (Software as a Service) product, we also customize it to fit the unique workflow processes and needs of many of our customers while also making it available for onsite implementations.

Core Bizkloud products include communication suite (cloud telephony with email, SMS, chat, etc.), integrated call center CRM Suite (CRM modules for sales acquisition, customer service, support, ticket management workflow and sales collaboration), ISP CRM (CRM and workflow modules for running a small to medium sized ISP operation with customer service, tech support and billing functionalities) as well as Healthcare CRM (Doctors Practice Management Modules including Patient Management, Appointment and Visit Management, Electronic Medical Records, Inventory and Billing Management) .

Software modules for end to end contact center management like PBX, ACD, IVR, CRM, WFM, HRMS, etc. are also available. Our most popular industry specific standard packages include ISP CRM suite, SME office management suite, Healthcare CRM suite, and Contact Center Suite. Read More